Ambulance Care Assistant, to be based in the Stoke Staffordshire ST4 4RP Area.
Days and night shifts.
Ensuring timely transportation to and from appointments at hospitals, treatment center's day units or other places of care.
At all times the post holder must ensure patient safety and reduction in harm to patients, self, colleagues and others by assessing risks and adopting safe working practices.
To undertake a full range of PTS duties including stretcher work and wheelchair clamping; Competence in patient assessment, manual handling and moving of patients, oxygen therapy, BLS and AED, airway and circulatory management, medical and trauma related emergencies; basic physiological knowledge.
Ensure own compliance with patient care and safety protocols and guidelines.
Ability to work alone as required on a range of PTS duties
Maintain a high standard of vehicle and equipment serviceability, cleanliness and permanent readiness. Carry out daily vehicle checks and report defects promptly in accordance with service instructions.
Provide a patient focused service and an appropriate level of customer support that engenders customer satisfaction and confidence in the service
Convey allocated patients and escorts to and from home address, to and from hospital or other treatment centers and between hospitals, other treatment centers or care facilities;
Drive allocated vehicle as road traffic law dictates, in a manner appropriate to the conditions, and with due consideration for the safety of vehicle occupants and other road users, in non-emergency conditions;
Maintain communication with local control using mobile data device or telephone, as appropriate.
Complete all statistical information and patient journey records neatly and on time as instructed.
You will ensure effective use of technology to meet contract KPIs and performance targets.
Stop, report and lend appropriate support and assistance, within competencies, at the scene of any untoward incident that may require first aid and /or ambulance intervention on route; assist colleagues when necessary to do so